{% load static %} {% block servicenow_configuration_modal %} <div class="modal fade" id="modalServiceNowConfiguration" role="dialog"> <div class="modal-dialog modal-dialog-centered modal-dialog-scrollable modal-lg"> <div class="modal-content"> <div class="modal-header"> <h6 class="modal-title"> {{ ttl_servicenow_integration }} </h6> <button type="button" class="btn-close size-10" data-bs-dismiss="modal"></button> </div> <div class="modal-body px-3 py-2"> <div class="px-3 py-2"> <div class="row mx-0 mb-2 px-0 col-md-8 align-items-center"> <label class="col-md-5 grey-text size-12 bold-600 px-0"> {{ ttl_integration_name }}: </label> <div class="col-md-6"> <input id="inpServiceNowIntegrationName" class="form-control grey-text size-12" disabled=disabled> </div> </div> <div class="row mx-0 mb-2 px-0 col-md-8 align-items-center"> <label class="col-md-5 grey-text size-12 bold-600 px-0"> {{ det_instance_url }}: </label> <div class="col-md-6"> <input id="inpServiceNowConfigurationInstanceUrl" class="form-control grey-text size-12" disabled=disabled> </div> </div> <div class="row mx-0 mb-2 px-0 col-md-8 align-items-center"> <label class="col-md-5 grey-text size-12 bold-600 px-0"> {{ det_administrator_user }}: </label> <div class="col-md-6"> <input id="inpServiceNowConfigurationAdminUser" class="form-control grey-text size-12" disabled=disabled> </div> </div> </div> <div class="px-3 py-2"> <label class="grey-text size-13 bold-600 mb-3"> {{ det_configure_how_taskcall_will_create_servicenow_incidents }} </label> <div class="row mx-0 mb-2 px-0 col-md-8 align-items-center"> <label class="col-md-5 grey-text size-12 px-0"> {{ det_configuration_name }}: </label> <div class="col-md-6"> <input id="inpServiceNowConfigurationName" class="form-control grey-text size-12"> </div> </div> <div class="form-check my-2 align-items-center"> <input id="chkServiceNowSyncNotes" type="checkbox" class="form-check-input grey-border"> <label class="grey-text size-12"> {{ det_sync_taskcall_notes_with_servicenow }} </label> </div> <div class="my-2"> <div class="form-check my-2 align-items-center"> <input id="chkServiceNowSyncStatuses" type="checkbox" class="form-check-input grey-border"> <label class="grey-text size-12 pl-2 align-items-center"> {{ det_sync_taskcall_status_with_servicenow }} </label> </div> <div id="divServiceNowStatusMaps" class="px-2 py-2" hidden> <div class="row mx-0 px-0 mb-2"> <label class="col-md-2 grey-text size-12 px-0"> {{ sts_open }}: </label> <div class="col-md-3"> <select id="sltServiceNowStsOpen" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1" selected=selected> {{ opt_new }} </option> <option class="grey-text size-12" value="2"> {{ opt_in_progress }} </option> <option class="grey-text size-12" value="3"> {{ opt_on_hold }} </option> <option class="grey-text size-12" value="6"> {{ opt_resolved }} </option> <option class="grey-text size-12" value="7"> {{ opt_closed }} </option> </select> </div> </div> <div class="row mx-0 px-0 mb-2"> <label class="col-md-2 grey-text size-12 px-0"> {{ sts_acknowledged }}: </label> <div class="col-md-3"> <select id="sltServiceNowStsAcknowledged" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1"> {{ opt_new }} </option> <option class="grey-text size-12" value="2" selected=selected> {{ opt_in_progress }} </option> <option class="grey-text size-12" value="3"> {{ opt_on_hold }} </option> <option class="grey-text size-12" value="6"> {{ opt_resolved }} </option> <option class="grey-text size-12" value="7"> {{ opt_closed }} </option> </select> </div> </div> <div class="row mx-0 px-0 mb-2"> <label class="col-md-2 grey-text size-12 px-0"> {{ sts_resolved }}: </label> <div class="col-md-3"> <select id="sltServiceNowStsResolved" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1"> {{ opt_new }} </option> <option class="grey-text size-12" value="2"> {{ opt_in_progress }} </option> <option class="grey-text size-12" value="3"> {{ opt_on_hold }} </option> <option class="grey-text size-12" value="6" selected=selected> {{ opt_resolved }} </option> <option class="grey-text size-12" value="7"> {{ opt_closed }} </option> </select> </div> </div> </div> </div> <div class="py-2"> <div class="form-check my-2 align-items-center"> <input id="chkServiceNowSyncUrgencies" type="checkbox" class="form-check-input grey-border"> <label class="grey-text size-12 pl-2 align-items-center"> {{ det_sync_taskcall_urgency_with_servicenow }} </label> </div> <div id="divServiceNowUrgencyMaps" class="px-2 py-2" hidden> <div class="row mx-0 px-0 mb-2 align-items-center"> <label class="col-md-2 grey-text size-12 px-0"> {{ opt_critical }}: </label> <div class="form-group col-md-3"> <label class="grey-text size-12" for="sltServiceNowUrgencyCritical"> {{ det_urgency }} </label> <select id="sltServiceNowUrgencyCritical" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1" selected=selected> {{ opt_high }} </option> <option class="grey-text size-12" value="2"> {{ opt_medium }} </option> <option class="grey-text size-12" value="3"> {{ opt_low }} </option> </select> </div> <div class="form-group col-md-3"> <label class="grey-text size-12" for="sltServiceNowImpactCritical"> {{ det_impact }} </label> <select id="sltServiceNowImpactCritical" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1" selected=selected> {{ opt_high }} </option> <option class="grey-text size-12" value="2"> {{ opt_medium }} </option> <option class="grey-text size-12" value="3"> {{ opt_low }} </option> </select> </div> </div> <div class="row mx-0 px-0 mb-2 align-items-center"> <label class="col-md-2 grey-text size-12 px-0"> {{ opt_high }}: </label> <div class="form-group col-md-3"> <label class="grey-text size-12" for="sltServiceNowUrgencyHigh"> {{ det_urgency }} </label> <select id="sltServiceNowUrgencyHigh" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1" selected=selected> {{ opt_high }} </option> <option class="grey-text size-12" value="2"> {{ opt_medium }} </option> <option class="grey-text size-12" value="3"> {{ opt_low }} </option> </select> </div> <div class="form-group col-md-3"> <label class="grey-text size-12" for="sltServiceNowImpactHigh"> {{ det_impact }} </label> <select id="sltServiceNowImpactHigh" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1" selected=selected> {{ opt_high }} </option> <option class="grey-text size-12" value="2"> {{ opt_medium }} </option> <option class="grey-text size-12" value="3"> {{ opt_low }} </option> </select> </div> </div> <div class="row mx-0 px-0 mb-2 align-items-center"> <label class="col-md-2 grey-text size-12 px-0"> {{ opt_medium }}: </label> <div class="form-group col-md-3"> <label class="grey-text size-12" for="sltServiceNowUrgencyMedium"> {{ det_urgency }} </label> <select id="sltServiceNowUrgencyMedium" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1" selected=selected> {{ opt_high }} </option> <option class="grey-text size-12" value="2"> {{ opt_medium }} </option> <option class="grey-text size-12" value="3"> {{ opt_low }} </option> </select> </div> <div class="form-group col-md-3"> <label class="grey-text size-12" for="sltServiceNowImpactMedium"> {{ det_impact }} </label> <select id="sltServiceNowImpactMedium" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1"> {{ opt_high }} </option> <option class="grey-text size-12" value="2" selected=selected> {{ opt_medium }} </option> <option class="grey-text size-12" value="3"> {{ opt_low }} </option> </select> </div> </div> <div class="row mx-0 px-0 mb-2 align-items-center"> <label class="col-md-2 grey-text size-12 px-0"> {{ opt_low }}: </label> <div class="form-group col-md-3"> <label class="grey-text size-12" for="sltServiceNowUrgencyLow"> {{ det_urgency }} </label> <select id="sltServiceNowUrgencyLow" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1"> {{ opt_high }} </option> <option class="grey-text size-12" value="2"> {{ opt_medium }} </option> <option class="grey-text size-12" value="3" selected=selected> {{ opt_low }} </option> </select> </div> <div class="form-group col-md-3"> <label class="grey-text size-12" for="sltServiceNowImpactLow"> {{ det_impact }} </label> <select id="sltServiceNowImpactLow" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1"> {{ opt_high }} </option> <option class="grey-text size-12" value="2"> {{ opt_medium }} </option> <option class="grey-text size-12" value="3" selected=selected> {{ opt_low }} </option> </select> </div> </div> <div class="row mx-0 px-0 mb-2 align-items-center"> <label class="col-md-2 grey-text size-12 px-0"> {{ opt_minor }}: </label> <div class="form-group col-md-3"> <label class="grey-text size-12" for="sltServiceNowUrgencyMinor"> {{ det_urgency }} </label> <select id="sltServiceNowUrgencyMinor" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1"> {{ opt_high }} </option> <option class="grey-text size-12" value="2"> {{ opt_medium }} </option> <option class="grey-text size-12" value="3" selected=selected> {{ opt_low }} </option> </select> </div> <div class="form-group col-md-3"> <label class="grey-text size-12" for="sltServiceNowImpactMinor"> {{ det_impact }} </label> <select id="sltServiceNowImpactMinor" class="form-select form-control grey-text size-12"> <option class="grey-text size-12" value="1"> {{ opt_high }} </option> <option class="grey-text size-12" value="2"> {{ opt_medium }} </option> <option class="grey-text size-12" value="3" selected=selected> {{ opt_low }} </option> </select> </div> </div> </div> </div> </div> <div class="px-3 py-2"> <label class="grey-text size-13 bold-600 mb-3"> {{ det_servicenow_configure_how_users_and_assignment_groups_map }} </label> <div class="row mx-0 mb-2 px-0 col-md-9 align-items-center"> <label class="col-md-7 grey-text size-12 px-0"> {{ det_servicenow_default_user_description }}: </label> <div class="col-md-5"> <select id="sltServiceNowDefaultUser" class="form-select form-control grey-text size-12"></select> </div> </div> <div class="row mx-0 mb-2 px-0 col-md-9 align-items-center"> <label class="col-md-7 grey-text size-12 px-0"> {{ det_servicenow_default_service }}: </label> <div class="col-md-5"> <select id="sltServiceNowDefaultService" class="form-select form-control grey-text size-12"></select> </div> </div> <div> <label class="grey-text size-12 mb-2"> {{ det_servicenow_map_services }}: </label> <div id="divServiceNowAssignmentGroupMapping" class="col-md-8 mb-3"></div> <button id="btnServiceNowAddAssignmentGroupMapping" class="standard-btn size-13 custom-btn-sm mb-1 px-3" type="button"> <span class="feather-13" data-feather="plus"></span> {{ ins_add }} </button> </div> </div> </div> <div class="modal-footer d-flex justify-content-start"> <button id="btnServiceNowSaveIntegration" class="plain-btn size-13 custom-btn-sm px-4 mb-1" type="button" data-bs-dismiss="modal"> {{ ins_save }} </button> <button class="standard-btn size-13 custom-btn-sm px-3 mb-1" type="button" data-bs-dismiss="modal"> {{ ins_cancel }} </button> </div> </div> </div> </div> {% endblock %}